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Manhattan Chamber of Commerce × Storefront Business Coalition

The Main Street Deal

A Bill of Rights for Neighborhood Storefronts

New York's neighborhood storefronts are the backbone of our communities — yet small business owners face mounting pressures from repeat offenders, unpredictable leases, punitive enforcement, rising costs, and unfunded mandates. The Main Street Deal is a five-point agenda to ensure that the people who keep our blocks alive aren't left to absorb every risk alone. Below is the coalition's platform — a practical blueprint so Main Street can keep the doors open.

01

Safe Storefronts

A real plan for repeat offenders and visible safety on retail corridors — so small businesses aren't left to absorb the risk alone.

The problem: Owners and employees should not have to accept repeat theft, harassment, and violence as the cost of doing business.

Storefronts deserve visible safety on key corridors and a real plan that prioritizes repeat offenders and organized patterns — so small businesses aren't left to absorb the risk alone.

What we're calling for:

A citywide focus on repeat offenders and organized retail theft — target patterns and rings, not one-time mistakes
Fast-track processing for repeat retail theft cases, plus standardized stay-away orders after repeat incidents
Restitution-first diversion for first offenses where appropriate; escalation and consequences for repeat offenses
A neighborhood retail safety plan: visible presence during peak hours, lighting improvements, and rapid response protocols for small shops
A dedicated Small Business Director for Safety to coordinate retail safety pilots and quality-of-life operations across agencies
02

Fair Leases + Less Vacancy

Predictable renewal notice and basic disclosures so businesses aren't blindsided, and long-term vacancies don't hollow out our neighborhoods.

The problem: The single greatest threat to a beloved neighborhood business is the end of its lease. Too often, tenants face sudden rent spikes, hidden fees, or non-renewal — with no time to plan.

No thriving storefront should be forced out by surprise renewals, hidden costs, or last-minute non-renewals. Businesses deserve predictable notice, basic disclosures, and a fair chance to renew.

What we're calling for:

Treat long-term vacancy as a neighborhood issue: public reporting + practical incentives to put storefronts back to work
Mandatory written leases for commercial terms of one year or more
A city-posted model lease + a "Fair Commercial Lease Rider" option for small storefronts with clear repair obligations and limits on unfair pass-throughs
A pre-lease disclosure packet: certificate of occupancy status, open violations, former uses/constraints
Disclosure of two-year operating cost history where applicable
A 120-day minimum renewal offer or non-renewal notice standard
A time-to-cure provision in every lease (except true emergencies)
Expand Commercial Lease Assistance during renewal periods, with neighborhood access
03

Fair Enforcement (Not a Fine Trap)

Warning + cure for first-time non-hazard issues, clear notices, and modern reminders — so compliance comes before punishment.

The problem: Too many storefronts get buried under confusing rules, inconsistent inspections, and escalating fines for minor, non-safety issues — often for signage and paperwork rather than real public harm.

For first-time, non-hazard issues, compliance should come before punishment: clear notice, a warning, and a realistic cure path — so small businesses aren't bankrupted by technicalities or default judgments.

What we're calling for:

A citywide warning + cure standard for first-time, non-hazard violations — across agencies
Plain-language summonses, consistent guidance, and photo evidence where feasible
Starter compliance kits for new storefronts: required signs, checklists, "what inspectors look for"
SMS/email reminders at 7/3/1 days before hearing deadlines to reduce default losses
Compliance navigators embedded with chambers of commerce to help businesses fix problems early — before fines stack up
One enforcement lifecycle dashboard + mobile-friendly "one-click cure" portal for photo proof
Caps on cumulative fines for the same minor issue within a short window
A Small Business Ombuds Office with authority to coordinate agencies, resolve permit problems, and pause penalties while a cure is in process
Streamlined permits and faster approvals for signage, outdoor setups, and minor improvements

Accountability targets (12 months):

Reduce default judgment outcomes to under 40%
Reduce "unknown cure outcomes" to under 10% by modernizing tracking and reporting
04

Affordable Taxes + Fees

No new mandates without offsets or phase-ins for small storefronts — so Main Street can keep the doors open.

The problem: Main Street cannot absorb endless new costs — especially when those costs show up as higher prices for residents and fewer jobs in neighborhoods.

City policy should not stack new costs onto Main Street without relief. If government adds a mandate or fee, it must come with an offset, phase-in, or small-business protection — so neighborhoods don't lose essential services.

What we're calling for:

A "Main Street Offset" package to reduce the burden of new fees and surcharges that hit storefronts hardest — no new business-cost mandates without an offset, phase-in, or small-business relief mechanism
Provide targeted relief from the Commercial Rent Tax, which only applies to commercial tenants in Manhattan south of 96th Street
End surprise, duplicative, or outdated fees that punish small operators for trying to keep doors open
Work with state partners on levers that can help lower insurance costs
05

Economic Accountability

Independent impact analysis before new mandates pass — so good intentions don't become neighborhood closures.

The problem: Too often, new rules are passed without calculating the real cost for small storefronts — until closures rise and the damage is already done.

Before the City creates new compliance burdens, it must show the real cost, the real enforcement impact, and the real small-business consequences — so well-intended laws don't unintentionally drive closures.

What we're calling for:

A "Main Street Impact Law" requiring an independent cost-and-compliance analysis before City Council votes on new mandates affecting small businesses — especially in debates concerning wage increases and employer mandates
Sunset/review clauses for compliance-heavy rules
A permanent Small Business Review Panel (including storefront operators)
A City Hall "Mom & Pops" Czar / Small Business Advocate reporting to the Mayor, empowered to coordinate agencies and fix broken systems
Restore and fully staff SBS; expand neighborhood-based hands-on compliance support
Ensure city contracts are paid promptly to prevent strain on small business vendors

I stand with Main Street.

By signing below, I pledge my support for the five pillars of the Main Street Deal and commit to advocating for the neighborhood storefronts that keep New York's communities alive.

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